FrontDesk AI answers 24/7, triages emergencies, screens insurance, and books patients directly into your practice calendar.
Why choose us?
For Dentists, Made By Dentists
Other industries welcome.
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Every call answered in under two seconds, in the voice of your practice , booking, screening insurance, routing emergencies.
FrontDesk AI reads your schedule and writes back patient bookings in real time using secure, 2-way PMS integration. Zero disruption to your front desk's morning workflow.
Tell us a bit about your practice and what you're trying to solve. We usually get back to you within one business day.
Custom-built for dental operations, not a generic virtual assistant. Every script is tuned to how your practice actually answers, books, and follows up.
Captures chief complaints, contact details, preferred appointment times, and referral sources, then schedules the correct appointment length.
Identifies severe dental trauma, facial swelling, or acute pain, gathers clinical details, and alerts your on-call dentist instantly.
Asks key provider and policy questions upfront during the call so your admin team isn't chasing insurance details later.
Runs gentle outbound recall phone calls to overdue patients to fill empty hygiene chairs weeks in advance.
Confirms tomorrow's schedule and automatically fills last-minute cancellations from your waitlist without staff intervention.
Captures the 27% of patient calls that go unanswered during lunch, morning huddles, or after clinic doors close.
Health data privacy is non-negotiable. Every call, transcript, and log is encrypted end-to-end and stored only as long as your practice needs it.
Operates under HIPAA-aligned data handling with signed Business Associate Agreements (BAAs) available.
Encryption standards aligned with Australian eHealth data privacy guidelines for AU practices.
TLS 1.2+ in transit and AES-256 at rest for all transcripts, recordings, and call logs.
Your practice data and patient interactions are never used to train third-party public AI models.
"It sounds exactly like a well-trained front desk receptionist. Our patients in Sydney don't even realize they're speaking to AI."

"Setup took less than a weekend. Our front desk staff went from drowning in phone calls to running a calm, efficient office."

"We recovered 62 missed calls in our very first week. That single week paid for the entire year of FrontDesk AI."

"We booked $38,400 in new patient appointments during month one. Our emergency calls finally get answered after hours."

"After hours emergencies used to go to voicemail. Now every one gets routed and triaged in under two seconds."

"Recalls almost run themselves. Our hygiene chairs are full three weeks out for the first time in years."

"Insurance pre-screening alone saved my team ten hours a week."

"The emergency triage flow is genuinely impressive. Nothing falls through the cracks anymore."

"It sounds exactly like a well-trained front desk receptionist. Our patients in Sydney don't even realize they're speaking to AI."

"Setup took less than a weekend. Our front desk staff went from drowning in phone calls to running a calm, efficient office."

"We recovered 62 missed calls in our very first week. That single week paid for the entire year of FrontDesk AI."

"We booked $38,400 in new patient appointments during month one. Our emergency calls finally get answered after hours."

"After hours emergencies used to go to voicemail. Now every one gets routed and triaged in under two seconds."

"Recalls almost run themselves. Our hygiene chairs are full three weeks out for the first time in years."

"Insurance pre-screening alone saved my team ten hours a week."

"The emergency triage flow is genuinely impressive. Nothing falls through the cracks anymore."

Play a sample patient call above, or dial our live practice line right from your phone. It's the fastest way to prove it doesn't sound like a robotic phone tree.
Toggle the sim to see what changes the moment FrontDesk AI is live on your line.
"Confirmed Thursday 3:40pm with Dr. Lee. Reminder set."
You'll walk away with a prioritized list of AI plays for your practice, an honest ROI estimate, and a custom voice agent demo on your data.
Pick a time that works for you. We'll send a Zoom link and a brief agenda before the call.
Service practices lose up to 27% of inbound calls. At an average $335 AUD (~$220 USD) patient value, missed calls are revenue walking out the door, every day.
| Operational metric | Traditional front desk seat | FrontDesk AI receptionist |
|---|---|---|
| Monthly cost | ~$5,575 AUD / mo (~$3,670 USD) | $525 AUD / mo (~$345 USD) |
| Upfront onboarding | $1,500+ AUD recruitment & training | $0 upfront setup fees |
| Availability | 38 to 40 hours / week | 24/7/365, never sleeps |
| Call capacity | 1 line at a time (voicemail) | Infinite concurrent calls |
| Response speed | 3 to 6 phone rings | <2 second guaranteed answer |
| Performance guarantee | None | Written SLA guarantee included |
Average full-time front desk receptionist salary in Australia, before super, PTO, and payroll costs.
Source · Seek / PayScale AU dental admin salary data
Service practices miss an estimated 27% of inbound calls, and 85% of callers never call back. At $335 AUD (~$220 USD) avg booking, that's real revenue lost.
Source · Invoca / BIA Kelsey inbound call studies
No $1,500 AUD recruitment fee, no weeks of training. Deployed on your PMS in days, from $525 AUD / month (~$345 USD) with a written SLA.
Source · FrontDesk AI standard onboarding
That's ~$143,650 AUD (~$94,500 USD) annualized in booked appointments that would otherwise go to voicemail. Written performance guarantee: if it doesn't pick up, book, and follow up reliably in production, we keep working for free until it does.
Sources · bls.gov/oes (Occupational Employment & Wage Statistics, May 2023) · forbes.com small business call handling reports · Invoca / BIA Kelsey inbound call studies
When a caller needs complex clinical advice or personal empathy, FrontDesk AI performs a warm transfer to your front desk staff in under two seconds, complete with full call transcripts and context.
We tailor FrontDesk AI to match your practice's exact operating procedures, from in-call payments to multi-clinic dashboards.
Collect deposit fees or emergency booking retainers over the phone during the call.
Send customized SMS confirmation links or email intake forms immediately after every call.
Manage custom AI receptionists across dozens of practice locations from a central portal.
Book a 15-minute practice audit or send us a message, we'll come back with a custom ROI estimate for your clinic.